Citrix Workspace for MAC, Uninstallation instructions

Citrix Workspace for MAC, Uninstallation instructions

If Workspace is installed, this is the process to uninstall Citrix Workspace for MAC:
**Of Note. Do not install the app from the APP Store, this causes apps to automatically update and, in this case, this is not desired**

1) Citrix Workspace must be uninstalled using the installer package for MAC. Moving the app to the trash does not sufficiently remove the app.
**If no uninstall package is found, one must be downloaded. Download the install package and choose to uninstall from the choices.
Screen_Shot_2018-10-04_at_10.16.48_AM.png

The computer MUST be rebooted after the uninstall is complete.
2) Install the latest CITRIX RECEIVER for MAC. v12.9.1

Once installed, do not add an email or work account into the app itself, close out of this prompt.
Screen_Shot_2018-11-09_at_11.58.46_AM.png

3) Open the Citrix Receiver App, go to menu, preferences
Screen_Shot_2018-11-09_at_11.36.23_AM.png

Proceed to file access, and ensure that the read and write radio button is checked.
Screen_Shot_2018-11-09_at_11.54.28_AM.png

4) Exit out of the app and log in as normal through go.stellar.aero
    **Remember to not add an account if the app prompts, cancel out of the prompt

    • Related Articles

    • Setting up the Citrix Receiver

      Updating and New Installs Uninstall any previous versions of Citrix Receiver or Workspace first. In a web browser, navigate to https://go.stellar.aero and log in with your credentials Select the Settings option in the top right and choose Account ...

    • Installing Receiver for Mac

      To install Receiver for Mac 1. Open your browser to https://www.citrix.com/downloads/citrix-receiver/mac/receiver-for-mac-latest.htmlhttp://receiver.citrix.com/ **We recommend utilizing Citrix Receiver for MAC at this time. We also suggest ...

    • Citrix icons unresponsive

      The symptom is that icons in the Citrix browser window will appear unresponsive and applications will not launch. This issue may be introduced after your browser updates itself, or when you use a new browser for the first time. These are known issues ...

    • PC: Allow Citrix Receiver/Workspace access to your printer/drives

      By default, the Citrix client (Receiver) is allowed access to locally connected devices, like printers. But if these settings change it will affect your ability to print. Here's how to check (and correct) these settings. 1. Right click the Citrix ...

    • Uninstalling the Citrix Receiver for Windows

      Receiver Clean-Up Utility The Receiver Clean-Up utility is designed to assist with the following scenarios: When errors occur during upgrade from an earlier version of Receiver or Online Plug-in When unexpected behavior or performance is experienced ...